We are not required to provide a refund or replacement if you change your mind about what you bought.
But if the item you bought has a major problem, you can choose
a refund or exchange. A major problem is when the item:
• has a problem that would have stopped you
from buying it if you had known about it
• is unsafe as result of the problem
• is significantly different from the sample
or description
• doesn’t do what we said it would, or doesn’t do what you asked for and can’t easily be fixed.
NO refunds on sale items
Please keep your proof of purchase – for example, your receipt.
Postage is NOT refundable. Only product price will be refunded.
Any item to be returned for a refund is at buyers expense for postage.
Please read the product description before purchasing as it will have product size/dimensions.
Enquiries for refunds or exchanges must be made within 2 days of receiving order.
PLEASE NOTE: NO REFUNDS ON PDF PATTERNS
